FAQ

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Need to find out more?

Do you want to know everything there is to know about how our organization works? Whether you have questions about our Volunteer Action Centre, our food bank or anything else, we can answer them. The questions most frequently asked by members of the public are answered below.

FAQ

FAQ

General questions

We are open Monday to Friday between 7:30 A.M. and 5:00 P.M. We are closed evenings and weekends.

Yes, we have free parking spaces for employees and visitors. The spaces available to visitors are located at the back of the parking lot. Note that the numbered and marked spaces are reserved for staff members. If the parking lot is full, it is possible to park on the street in front of the building.

Yes, follow us on our social media or subscribe to our newsletter. You can also check out our latest news in our News section.

Contact us to find out about our available jobs or send us your application.

Individual volunteering

The minimum age to volunteer at the CBML is 16.

Please visit the Espace 15-35 of the Je Bénévole web site. Volunteer opportunities in your area may be available for youths under the age of 16. 

Volunteers are essential to our organization’s daily operations. Without the daily assistance of volunteers, we would not be able to fulfil our mission to the community. Many essential tasks are performed by hard-working volunteers: file processing, warehouse sorting, trucking, corporate volunteer activities, and more.

Contact us by e-mail to receive our registration form. Later, we will suggest volunteering options in accordance with your interests as indicated in your registration form.

Yes, the volunteering activities we offer relate to your interests as indicated in your in your registration form.

Before starting a volunteering activity, you must contact us by e-mail and fill in the registration form.

We work in collaboration with community-based organizations in Laval to help them recruit volunteers. Therefore, it is possible that you can volunteer on evenings and weekends, if you like.

Corporate volunteering

Send your request by e-mail mentioning the company name and date and time you would like to volunteer and the number of people who would participate in the activity.

Corporate groups will be sorting perishable and/or non-perishable food items, decoding, processing food in the kitchen, gardening or any other activity related to our upcoming campaigns.

A jacket would be appropriate if you are going to work in the Moisson Laval warehouse. Trousers (rather than shorts) and closed shoes are mandatory. We distribute protective toe caps if you do not have safety shoes.

Unfortunately, we do not provide meals on your volunteer day. We do have microwaves available for you to heat up your meals.

Yes, we have free parking for employees and visitors. The visitor parking spaces are located at the back of the parking area. Note that the numbered and marked spaces are reserved for staff members. If the parking area is full, it is possible to park on the street in front of the facility.

Food Aid

We are sorry to hear about your situation. To make a request for food aid, contact us during our opening hours at  450 681-6164, ext. 1. Unfortunately, we’re unable to take requests by e-mail.

To request emergency food assistance on holidays or weekends, call 211 or visit your Food Aid page to find out which community-based organizations in your area may be able to provide food assistance.

 

Seventy community-based organizations are accredited by Moisson Laval. These are neighbourhood organizations that offer food aid to residents. Visit our Food Aid page to access the list of these accredited organizations.

Consulter la liste des organismes accrédités

To receive a Christmas basket during the Holiday Season, contact us during our opening hours at  450 681-6164, ext. 1.

Registration is open from mid-October to mid-December. Unfortunately, we’re unable to take requests by e-mail.  

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